Most healthcare providers agree that follow-up visits with discharged patients are a good thing. It’s an opportunity to ensure the patient’s treatment and medications are helping, and it gives patients a chance to ask questions and offer feedback about their care....
By J’Nel Wright On a scale of 1 to 5, how are your post-discharge calls working? When you need an honest response about a patient’s experience at your facility, you ask the patient. That is one of the reasons why healthcare providers engage in follow-up phone...
